fbpx

FAQ

You Got Questions? We Got Answers.

WHEN DO SHOWS COME OUT?

We publish new episodes every Tuesday. Both the Micro and Magnums come out at the same time.

HOW CAN I GET THE EPISODES?

To access the free version, you can subscribe to them on iTunes or the many podcast apps out there and they will automatically arrive each week. Or you can listen and download free episodes here on this site.

To access the Magnum episodes, you can purchase an All-Access Subscription. For the length of time your subscription
lasts, (one month, 6 months or one year,) you can listen to all the Magnums and Micros we’ve ever produced as well as
the new ones released each week. Your subscription will automatically renew when it expires. You can opt out of
auto-renewal at any time by unclicking the “Auto-Renew” button found in “Purchases.”

CAN I SHARE MAGNUM EPISODES WITH MY SISTER IN LAW?

Purchased episodes are for your ears alone. Dan Savage is the hardest working man in show business. Please don’t steal
from him by sharing, republishing or otherwise distributing the audio you just bought.

CAN I BUY MAGNUM EPISODES TO GIVE AS GIFT?

Yes, you can. When purchasing a subscription, click the  “Gifts” button, and fill out all your credit card info. We
will then send the recipient all the info they need to listen to the show.

WILL I BE ABLE TO LISTEN TO THE MAGNUM EPISODES ON MY MOBILE DEVICE? HOW?

The simplest way is to access this site on your device. Log in and you’ll be able to play your purchased episodes. If
you use a podcast app, see the instructions below for information on how to access the Magnum episodes on your device.

HOW DO I LOAD MY MAGNUMS INTO ITUNES OR ANOTHER PODCAST PLAYER?

There are lots of podcast apps out there, and some are more complicated to use than others, but the basic idea is the
same: you’re going to be adding a podcast manually by pasting in your special feed URL.

A word about that feed. The unique URL we send you is the key to listening to your Magnums. You can access it on the site by logging in. Scroll down until you see “Manual Link Setup.” Copy that link, and paste it into the app of your choice, or iTunes.

Below are specific instructions for some of the more common apps. If your favorite app isn’t listed here and you’re
having trouble, please get in touch! help@supportingcast.fm

ITUNES (MAC OR PC)

You’ll need to find the “Subscribe to Podcast” menu item. In recent versions of iTunes, this is under the “File” menu.
In older versions, it’s under “Advanced”. In Windows, the menus may be hidden by default. To see it, hit Ctrl-B or click
the little book icon in the top left of the iTunes window.

Once you’ve selected “Subscribe to Podcast,” you’ll get a dialog box to paste in your personalized URL. That’s it!
You’re subscribed and can listen to all your purchased episodes. As long as you are a subscriber, all future episodes in
the will automatically download as they become available.

If you sync your iPhone, iPod, or iPad with your computer, your Magnum feed will also be available in the Apple Podcasts
app on your device.

Apps

Each app has a different protocol for adding new shows. For most apps, you’ll paste your unique feed URL into the spot where podcasts get added. It’s usually a plus sign, sometimes you can add shows in their search bar.

Apple Podcasts

To get the show on the Podcasts app, when you are in “Library,” (not the Store,) click “Edit” in the top right, then choose “Add podcast by URL.”  Paste in your feed there. That will subscribe you to the show. 

For any of the many other available apps, log in to the show on your phone, and click the name of the app you would like to use.

Very sadly, Stitcher does not support the kind of feed that we use.